Carenage Co Limited · Kenya

The right chemical. The right method. Delivered.

Paints, paint additives and construction chemicals for manufacturers, contractors and builders across Kenya, with expert guidance built into every product.

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About us

Chemistry you can rely on, service you can reach

Carenage Co Limited supplies paints, paint additives and construction chemicals across Kenya. Through our partnership with Celotech, a global maker of cellulose ethers and coating additives, we bring proven products and technical know-how closer to Kenyan manufacturers, contractors and builders.

We pair quality products with clear guidance: data sheets, step-by-step usage advice and people you can talk to when you need answers.

Our mission

Help Kenyan businesses build and finish better with the right chemical, used the right way.

Quality first

Consistent products backed by technical and safety data sheets.

Practical expertise

Usage guides, dosage advice and human support, not just a price list.

Easy to buy

Quotes in minutes, online ordering and M-Pesa payment.

Our services

Everything you need, from advice to delivery

Beyond supplying products, we help you choose, use and receive them with confidence.

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Chemical & paint supply

Retail and bulk supply of paint additives, cellulose ethers and construction chemicals.

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Product selection advice

Tell us your application and we recommend the right grade and dosage.

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Quotations & bulk pricing

Fast formal quotes and wholesale pricing for contractors and manufacturers.

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Ordering & delivery

Order online, pay with M-Pesa and track your delivery across Kenya.

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Technical documentation

Technical and safety data sheets and application guides for every product.

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After-sales support

AI guidance any time and a real team member for queries and order status.

What we supply

Built for paint, coatings and construction

Quality additives and chemicals backed by our Celotech partnership, with technical and safety data sheets for every product.

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Paint additives

Thickeners, dispersants and modifiers for consistent, durable finishes.

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Cellulose ethers

HEC, HPMC and MHEC grades for water retention and workability.

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Construction chemicals

Mortar, tile adhesive and plaster additives for reliable site performance.

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Industrial chemicals

Bulk supply for manufacturing and processing, with clear documentation.

Smarter buying

More than a catalogue

Tools that save you time and help you use every product correctly and safely.

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Chemical search & usage guide

Look up any product to see applications, dosage guidance and a step-by-step method.

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Chat with us

Ask general chemical questions and get answers grounded in our product knowledge.

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Instant quotations

Pick products and quantities and get a formal quote in minutes.

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Cart & M-Pesa payments

Order online and pay securely with M-Pesa. Orders flow straight to our team.

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Real people, real support

Chat with a team member about queries and order status any time.

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TDS & SDS library

Download technical and safety data sheets for every product.

How it works

From question to delivery

Search

Find the product and read how to use it.

Quote

Build a quotation with your quantities.

Order & pay

Check out and pay with M-Pesa.

Track

Follow your order or chat with our team.

Speak to a Carenage specialist

Tell us what you are making or building and we will recommend the right products and confirm a quote within one business day.

Book a consultation

Legal

Privacy & Terms

Carenage Co Limited · Effective 28 September 2026

This page explains what personal data we collect through our website, how we use it, and your rights under the Kenya Data Protection Act, 2019.

Privacy Policy

Who we are

Carenage Co Limited ("Carenage", "we") sells paints, paint additives and construction chemicals in Kenya and operates this website. We are the data controller for the personal data described below.

What we collect

Contact and account details: name, company, email, phone number, delivery address.
Orders and quotations: products, quantities, prices, delivery details and order status.
Payment details: the M-Pesa phone number and transaction reference. Payments are processed by Safaricom; we never see or store your M-Pesa PIN.
Chat messages: conversations with our AI assistant and with our support team.
Enquiries and applications: messages you send us and CVs submitted for job openings.
Technical data: device, browser, pages visited and approximate location, collected through cookies and analytics.

How we use it

To process orders, payments, deliveries and order tracking.
To prepare quotations and respond to enquiries.
To provide the AI product guide and chat, and to improve their accuracy.
To give customer support, including live chat with our team.
To send service messages and, with your consent, newsletters and promotions. You can unsubscribe at any time.
To keep the site secure, prevent fraud and meet legal and tax obligations.

AI assistant and your data

Questions you type into the AI guide or chat are processed by a third-party AI service to generate answers based on our product knowledge. Please do not enter sensitive personal information, passwords or payment details. AI answers are general guidance and may contain errors; always confirm with the product's data sheets or our team.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the business: Safaricom (M-Pesa payments), hosting and database providers, our AI service provider, email and messaging tools, delivery partners, our customer management system, and professional advisers. They may use the data only to provide their service to us. We may also disclose data when the law requires it.

Where it is stored and how long we keep it

Data may be stored on secure servers inside or outside Kenya. Where it is transferred abroad, we take steps to ensure it stays protected as the law requires. We keep data only as long as needed for the purposes above: order and tax records for the period required by law, chat logs for a limited period, and unsuccessful job applications for up to 12 months unless you ask us to remove them sooner.

Security

We use encryption in transit (HTTPS), access controls, role-based staff access and regular backups. No system is completely secure, but we work to protect your data and will notify you and the regulator of a breach where required.

Your rights

Under the Data Protection Act you may ask to access, correct or delete your data, object to or restrict certain processing, withdraw consent, and request a copy of your data. Contact us using the details below. You also have the right to complain to the Office of the Data Protection Commissioner of Kenya.

Children

Our website is for businesses and adults. We do not knowingly collect data from children.

Cookies

We use essential cookies to keep your cart and login working, and optional analytics and marketing cookies only with your consent through our cookie banner. You can change your choice at any time or block cookies in your browser settings, though some features may stop working.

Terms of Use

Orders and pricing

Prices are in Kenyan shillings and may change without notice. An order is accepted once we confirm it and, for online orders, payment is received. We may cancel an order if a product is unavailable or a price was shown in error, and will refund any payment made.

Quotations

Quotations are valid for the period stated on the document. Bulk and wholesale pricing may vary with quantity and availability.

Payments

Online payments are made by M-Pesa. You must use a phone number and account you are authorised to use.

Delivery and returns

Delivery times are estimates. Please inspect goods on delivery and report damage or errors promptly. Chemicals that are opened, used or stored incorrectly cannot be returned. Our full delivery and returns terms are confirmed at checkout.

Product information and safe use

Product descriptions, AI guidance and usage steps are provided for general information. They are not a substitute for the product's Technical and Safety Data Sheets or advice from a qualified professional. You are responsible for handling, storing and using chemicals safely and in line with applicable regulations.

Liability

To the extent the law allows, Carenage is not liable for indirect or consequential loss arising from use of this website or from products used contrary to their instructions. Nothing limits liability that cannot be excluded by law.

Changes and governing law

We may update these terms and this policy, and will post the new effective date here. They are governed by the laws of Kenya.

Contact us

Carenage Co Limited, Nairobi, Kenya
Email: [insert privacy contact email]
Phone: [insert phone number]

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